Customer information

Customer Care

Get to the right place quickly for delivery questions, showroom details, order help, and sample enquiries. We’ve pulled the practical bits together here so customers are not left poking around the site like confused detectives.

Support hub

Everything customers usually need, in one place

Use the links below for the things people ask us about most: delivery, showroom details, samples, and getting in touch with the team.

Need help from the team?

For order support, product advice, or a quick steer in the right direction, we’re happy to help.

Contact our team View opening hours

Delivery

Delivery and returns

See delivery costs, coverage, and the practical bits customers usually want to check before ordering.

View delivery info

Samples

Order a sample

Explain what a sample is, what to expect, and how to request one before committing to a full order.

Read sample guide

Showrooms

Visit our showrooms

Check opening hours, plan your visit, and find the right store for advice and product viewing.

See showroom details

FAQs

Common questions

Quick answers on stock, collection, delivery, and general support if someone just needs a fast answer.

Browse FAQs
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