Delivery

  • Kerbside service deliveries will arrive by a third-party courier on a pallet and will be delivered to the nearest accessible location.
  • Goods will not be broken down or discharged by the driver. Take caution when removing all packaging to avoid damages and injury. Please assess the weight of the boxes as tiles can be heavy, precautions may need to be made.
  • Once an order has been dispatched from our warehouse and is in the care of the courier, you will receive a dispatch email. The order is then unable to be amended. Therefore please ensure that delivery dates, addresses and items are correct prior to dispatch.
  • Orders through PayPal can only be dispatched to the address registered on the account. Please do not request another address as we will not be able to amend this.  
  • Our delivery fees are applicable to the UK mainland postcodes only. Customers in Northern Island, Isle Of Man, The Channel Islands, Scottish Highlands and Hebrides will incur additional delivery charges so please contact us first to confirm costs.